
Delivery Agreement
Below you will find our delivery agreement. Payment of an invoice signifies your acknowledgment that you have read, understood, and agreed to these terms.
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Vern's Organic Topsoil reserves the right to amend this policy at any time without notice. For further clarification or questions regarding this policy, please contact our office staff at 360-779-2764 or via email at Office@VernsOrganics.com
Vern's Policy
Liability Disclaimer
It is acknowledged and agreed that Vern's Organic Topsoil, including its drivers, shall not be held liable for any damages incurred during the performance of its services. This includes, but is not limited to, damages to driveways, utilities, septic systems, drains, landscaping, easements, or any other private property.
Vern's Organic Topsoil and its drivers reserve the right to refuse delivery or pick-up if, in their professional judgment, the property or environmental conditions are deemed unsafe, prioritizing the safety of both personnel and property. In the event that a truck becomes immobilized due to adverse terrain or conditions that obstruct the safe and efficient delivery of goods, the customer will be responsible for towing charges and any associated truck time costs.
No-Show Payment Policy
If you are unable to be present for the scheduled delivery, please inform our office staff in advance and ensure that all necessary preparations are completed before dispatch. Provide clear instructions for the placement of the product. Should our driver return to the yard fully loaded and unable to complete the delivery due to the customer's absence or incomplete instructions, the customer will be responsible for paying the delivery fee as invoiced. This fee compensates for the time and resources allocated to the failed delivery attempt.
If the customer requests to reschedule the delivery, an additional delivery fee will apply. No-show and re-delivery fees will be invoiced and must be settled within 3 days of receipt. Failure to remit payment may result in the suspension of future delivery services.